Platform policies

Intellectual Property Policy

SeatMerch prints merchandise designed and uploaded by independent artists and venues. We respect the intellectual property of others and expect every merchant on the platform to do the same. Last updated November 1, 2026.

Draft — subject to change. This policy is still being finalized and may be revised or replaced. It is provided for reference only and is not the final, binding version.

1. Merchant rights warranty

Before any product or collection can be made live, the merchant must confirm that they own or have written permission to use every element of the artwork — images, logos, typefaces, photographs, band and venue names, and any third-party marks.

That confirmation is recorded with the merchant account and the timestamp of publication. Publishing artwork you do not have the rights to is a breach of the Merchant Agreement, and the merchant — not SeatMerch — is responsible for any resulting claim.

2. What is not allowed

Copyrighted artwork, photography, or lyrics used without a license.
Third-party logos, brand names, or trademarks (including sports teams, labels, and consumer brands).
Another artist's name, likeness, signature, or stage identity.
Fonts or design assets used outside their license terms.
Counterfeit, bootleg, or "inspired-by" merchandise designed to pass as an official product.

3. Reporting infringement (takedown notice)

If you believe material on SeatMerch infringes your copyright or trademark, submit a notice through our takedown request form. A complete notice includes:

Your name, address, and contact email.
Identification of the work you own and of the SeatMerch URL(s) complained of.
A statement made in good faith that the use is not authorized.
A statement that the information is accurate and that you are the rights holder or authorized to act for them.
Your electronic signature.

You may also email ip@seatmerch.com. Notices are acknowledged and triaged, and infringing listings are disabled while we review.

4. Counter-notice

A merchant whose listing was removed may reply to the removal notice with a counter-notice stating, under penalty of perjury, a good-faith belief that the material was removed by mistake or misidentification, along with their contact information and consent to jurisdiction. If the complainant does not pursue the claim, the listing may be restored.

5. Repeat infringers

Accounts that are the subject of repeated, substantiated infringement notices have their storefronts disabled and their merchant accounts terminated. Pending settlements may be held against outstanding claims as described in the Merchant Agreement and Fee Schedule.

6. Orders already in production

Removing a listing stops new sales immediately. Orders already released to the print partner may be locked in production; see the Refund & Returns Policy for how those are handled.