Acceptable Use Policy

• Content that infringes copyright, trademark, or publicity rights (see the IP Policy).
• Hate speech or imagery attacking people based on race, ethnicity, religion, national origin, disability, sex, gender identity, or sexual orientation.
• Threats, harassment, incitement to violence, or glorification of mass violence.
• Sexually explicit material, and any sexualized depiction of minors.
• Content promoting illegal drugs, weapons, or regulated goods.
• Deceptive claims, impersonation of another artist, venue, or brand, or artwork designed to pass as an official product.
• Malware, phishing links, or scam offers in storefront copy or fan emails.

Our print partners apply their own content standards and may refuse a job. If a partner rejects a design, the listing is disabled and the merchant is notified. Repeated rejections may lead to storefront suspension.

• Fan contact data collected through SeatMerch may be used only for that merchant's own show, drop, and release announcements.
• Do not sell, rent, or transfer fan data to third parties.
• Honor unsubscribe requests; suppression is enforced platform-wide.
• Do not upload purchased or scraped contact lists.

• No self-purchasing or fake orders to inflate rankings or trigger payouts.
• No fraudulent chargebacks, payment testing, or laundering of funds.
• No scraping, automated bulk access, or attempts to bypass access controls.
• No sharing of merchant dashboard credentials with people outside your act or venue.

Depending on severity, we may remove a design, unpublish a storefront, hold settlements, suspend the merchant account, or terminate it. Serious or repeated violations result in termination without notice. Anyone can report a violation using the takedown & report form.