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Merchant Agreement · Exhibit A

Fee Schedule

This page is incorporated by reference into the SeatMerch Merchant Agreement. Amounts are in USD unless noted. Last updated November 1, 2026.

Draft — subject to change. This policy is still being finalized and may be revised or replaced. It is provided for reference only and is not the final, binding version.

1. Commission Base and retail price

Merchant sets the retail price, subject to a minimum price sufficient to cover estimated Hard Costs and SeatMerch's commission. The pricing interface suggests a retail price of:

retail = (POD Vendor Price + target Net Merchant Proceeds) × 2.5

Commission Base is the retail price paid by a Fan after Product discounts and excluding all Customer Transaction Tax. Standard shipping is included in the POD Vendor Price and is not separately included in the Commission Base. Displayed costs and proceeds are estimates until the Order is finally settled.

2. SeatMerch commission

SeatMerch's commission is twenty percent (20%) of the Commission Base. Customer Transaction Tax is excluded from the Commission Base and is never commissionable. Any volume-based, promotional, or other commission override is stated exclusively in this Fee Schedule.

Net Merchant Proceeds = Commission Base − 20% commission − Hard Costs − authorized adjustments

3. Hard Costs
Hard CostTreatment
POD Vendor PriceActual vendor charge for the blank, print, and standard shipping
Upstream Fulfillment TaxAllocated to the Order unless SeatMerch applies valid exemption documentation
Payment processingAbsorbed by SeatMerch; not deducted from Net Merchant Proceeds
Expedited, international, address-correction, and reshipment chargesRecovered from the buyer surcharge in Section 4; charged as a Hard Cost only when it exceeds the surcharge collected
Refunds, chargebacks, reserves, adjustmentsDeducted per Sections 7 and 8 before Net Merchant Proceeds are calculated

Standard shipping included in the POD Vendor Price is never deducted again as a separate Hard Cost.

4. Shipping
ServiceFan paysTypical transit
Standard shipping (default)Included in POD Vendor Price5–10 business days
Expedited+$4.003–5 business days
Priority+$9.002–3 business days

Expedited and Priority surcharges are disclosed at checkout, collected from the Fan, and applied against the exceptional delivery charge imposed by the POD Vendor or carrier. They are not part of the Commission Base and do not change Net Merchant Proceeds. International shipping, where offered, is priced separately and disclosed at checkout.

5. Taxes

Customer Transaction Tax is calculated, collected, and remitted by SeatMerch where required or authorized, and is separate from the Commission Base, Hard Costs, SeatMerch commission, and Net Merchant Proceeds.

Upstream Fulfillment Tax charged to SeatMerch by a POD Vendor is a Hard Cost allocated to the applicable Order unless valid exemption documentation is obtained and applied.

Merchant remains responsible for its own income and business taxes. A Form 1099 is issued annually where thresholds are met (see the W-9 collected at onboarding).

6. Refunds, chargebacks, reserves & negative balances

Merchant is financially responsible for refunds, chargebacks, reversals, fees, reprints, reshipments, credits, and customer remedies, except where the cost is recovered from the POD Vendor or allocated to SeatMerch below.

Allocated to SeatMerch: manufacturing defects, misprints, lost-in-transit orders, and losses caused by SeatMerch's verified error are replaced or refunded at SeatMerch's cost with no reduction to Net Merchant Proceeds.

Allocated to Merchant: buyer-initiated refunds (wrong size, changed mind) and chargebacks reverse the corresponding Net Merchant Proceeds on the affected Order.

SeatMerch may establish reserves, delay settlement, withhold funds, or set off amounts owed against current or future Net Merchant Proceeds. A negative balance is recovered from future proceeds, and Merchant Sites may be suspended while a material negative balance remains unpaid.

7. Payouts
SettingValue
Payout scheduleMonthly, net-30 from fulfillment
Primary methodACH
Alternate methodsPayPal or paper check, on request
Minimum payout$25.00 (rolls over below threshold)
CurrencyUSD only

Payouts are subject to verification, processor availability, reserves, minimum thresholds, negative balances, fraud review, and legal holds. Payouts require an approved W-9 and payout method on file. Manage these in your dashboard under KYC & Payouts.

8. Settlement statements & error reports

A settlement statement is issued for each calendar month with fulfilled sales, viewable in your dashboard under Statements. Each statement shows gross Product price, discounts, Customer Transaction Tax, Hard Costs, SeatMerch commission, refunds, chargebacks, reserves, adjustments, and Net Merchant Proceeds.

Merchants have 60 days after the close of a statement period to report a suspected error using the Report an issue button on that statement, matching the error-report window in Section 12 of the Merchant Agreement.

Transaction-level records are retained for seven (7) years after the applicable transaction, or longer where required by law.

9. Sample orders
Merchants may order Product samples at POD Vendor Price plus shipping, billed to their own payment method. Samples are not commissionable sales and generate no Net Merchant Proceeds.
10. Changes to this schedule
SeatMerch may update this Fee Schedule with 30 days' notice via in-dashboard notification and email to the merchant's primary contact. Continued sale of merchandise after the notice period constitutes acceptance of the updated schedule. This Fee Schedule is governed by Tennessee law, with exclusive venue in the state courts located in Rutherford County, Tennessee, or the federal court having jurisdiction there.

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