Merchant Agreement · Exhibit A
Fee Schedule
This page is incorporated by reference into the SeatMerch Merchant Agreement. Amounts are in USD unless noted. Last updated November 1, 2026.
Draft — subject to change. This policy is still being finalized and may be revised or replaced. It is provided for reference only and is not the final, binding version.
Merchant sets the retail price, subject to a minimum price sufficient to cover estimated Hard Costs and SeatMerch's commission. The pricing interface suggests a retail price of:
retail = (POD Vendor Price + target Net Merchant Proceeds) × 2.5
Commission Base is the retail price paid by a Fan after Product discounts and excluding all Customer Transaction Tax. Standard shipping is included in the POD Vendor Price and is not separately included in the Commission Base. Displayed costs and proceeds are estimates until the Order is finally settled.
SeatMerch's commission is twenty percent (20%) of the Commission Base. Customer Transaction Tax is excluded from the Commission Base and is never commissionable. Any volume-based, promotional, or other commission override is stated exclusively in this Fee Schedule.
Net Merchant Proceeds = Commission Base − 20% commission − Hard Costs − authorized adjustments
| Hard Cost | Treatment |
|---|---|
| POD Vendor Price | Actual vendor charge for the blank, print, and standard shipping |
| Upstream Fulfillment Tax | Allocated to the Order unless SeatMerch applies valid exemption documentation |
| Payment processing | Absorbed by SeatMerch; not deducted from Net Merchant Proceeds |
| Expedited, international, address-correction, and reshipment charges | Recovered from the buyer surcharge in Section 4; charged as a Hard Cost only when it exceeds the surcharge collected |
| Refunds, chargebacks, reserves, adjustments | Deducted per Sections 7 and 8 before Net Merchant Proceeds are calculated |
Standard shipping included in the POD Vendor Price is never deducted again as a separate Hard Cost.
| Service | Fan pays | Typical transit |
|---|---|---|
| Standard shipping (default) | Included in POD Vendor Price | 5–10 business days |
| Expedited | +$4.00 | 3–5 business days |
| Priority | +$9.00 | 2–3 business days |
Expedited and Priority surcharges are disclosed at checkout, collected from the Fan, and applied against the exceptional delivery charge imposed by the POD Vendor or carrier. They are not part of the Commission Base and do not change Net Merchant Proceeds. International shipping, where offered, is priced separately and disclosed at checkout.
Customer Transaction Tax is calculated, collected, and remitted by SeatMerch where required or authorized, and is separate from the Commission Base, Hard Costs, SeatMerch commission, and Net Merchant Proceeds.
Upstream Fulfillment Tax charged to SeatMerch by a POD Vendor is a Hard Cost allocated to the applicable Order unless valid exemption documentation is obtained and applied.
Merchant remains responsible for its own income and business taxes. A Form 1099 is issued annually where thresholds are met (see the W-9 collected at onboarding).
Merchant is financially responsible for refunds, chargebacks, reversals, fees, reprints, reshipments, credits, and customer remedies, except where the cost is recovered from the POD Vendor or allocated to SeatMerch below.
Allocated to SeatMerch: manufacturing defects, misprints, lost-in-transit orders, and losses caused by SeatMerch's verified error are replaced or refunded at SeatMerch's cost with no reduction to Net Merchant Proceeds.
Allocated to Merchant: buyer-initiated refunds (wrong size, changed mind) and chargebacks reverse the corresponding Net Merchant Proceeds on the affected Order.
SeatMerch may establish reserves, delay settlement, withhold funds, or set off amounts owed against current or future Net Merchant Proceeds. A negative balance is recovered from future proceeds, and Merchant Sites may be suspended while a material negative balance remains unpaid.
| Setting | Value |
|---|---|
| Payout schedule | Monthly, net-30 from fulfillment |
| Primary method | ACH |
| Alternate methods | PayPal or paper check, on request |
| Minimum payout | $25.00 (rolls over below threshold) |
| Currency | USD only |
Payouts are subject to verification, processor availability, reserves, minimum thresholds, negative balances, fraud review, and legal holds. Payouts require an approved W-9 and payout method on file. Manage these in your dashboard under KYC & Payouts.
A settlement statement is issued for each calendar month with fulfilled sales, viewable in your dashboard under Statements. Each statement shows gross Product price, discounts, Customer Transaction Tax, Hard Costs, SeatMerch commission, refunds, chargebacks, reserves, adjustments, and Net Merchant Proceeds.
Merchants have 60 days after the close of a statement period to report a suspected error using the Report an issue button on that statement, matching the error-report window in Section 12 of the Merchant Agreement.
Transaction-level records are retained for seven (7) years after the applicable transaction, or longer where required by law.
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